System monitoring, incident management, provisioning services
Introducing services such as "Incident Management Service" that strive to improve service quality and enhance operational efficiency.
We would like to introduce our "System Monitoring, Incident Management, and Provisioning Services." In the "System Monitoring Service," alerts are monitored using tools, and our help desk responds based on manuals. In the "Incident Management Service," we address incidents such as failures that occur, aiming to achieve SLA target values by promptly dealing with unresolved issues and creating knowledge from incident information, thereby improving service quality and operational efficiency. Additionally, the "Provisioning Service" refers to the management of the overall process to ensure smooth and rapid implementation as planned. [Overview] ■ System Monitoring Service ■ Incident Management Service ■ Provisioning Service *For more details, please refer to the PDF document or feel free to contact us.
- Company：日工テクニカルサービス
- Price：Other
